Privacy Policy

Privacy Policy
Effective Date: 26 January 2025

Welcome to https://soothewithscents.com/ (“Website”), operated by Soothe With Scents (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, store, and share your information and explains your rights under the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect the following types of information when you use our Website or make a purchase:

a. Personal Data

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (e.g., credit/debit card details processed securely by our payment provider)

b. Non-Personal Data

  • IP address
  • Browser type and version
  • Device type
  • Cookies and usage data (e.g., browsing patterns)

2. How We Use Your Data

We use your data for the following purposes:

  1. To process and fulfill your orders, including delivery and payment.
  2. To communicate with you about your purchases, inquiries, and updates.
  3. To improve our Website and user experience through analytics.
  4. To send marketing communications (if you have opted in).
  5. To comply with legal obligations or enforce our terms and conditions.

3. Legal Basis for Processing Your Data

We process your personal data on the following lawful grounds:

  1. Contractual Necessity: To fulfill your orders and provide customer support.
  2. Legitimate Interests: To enhance your experience on our Website and improve our services.
  3. Consent: For marketing communications and non-essential cookies.
  4. Legal Obligations: To comply with applicable laws and regulations.

4. Data Storage and Security

We store your personal data securely and take appropriate technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction.

  • Storage Period: We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
  • Security Measures: Data encryption, secure servers, and regular system audits.

5. Sharing Your Data

We may share your personal data with trusted third parties, including:

  1. Service Providers: Payment processors, delivery couriers, and IT support.
  2. Analytics Providers: To understand user behavior and improve our services.
  3. Legal Authorities: If required by law or to enforce our legal rights.

We ensure that any third parties processing your data comply with GDPR requirements.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and collect non-personal data. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

  1. Access: Request a copy of your personal data.
  2. Correction: Correct inaccurate or incomplete data.
  3. Deletion: Request deletion of your data, subject to legal obligations.
  4. Restriction: Restrict processing of your data.
  5. Data Portability: Receive your data in a machine-readable format.
  6. Objection: Object to data processing based on legitimate interests or marketing.
  7. Withdrawal of Consent: Withdraw consent for marketing communications.

To exercise any of these rights, contact us at Soothewithscents@testersite.com.

8. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing your data.

9. Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Business Name: Soothe With Scents
Website: https://soothewithscents.com/
Email: Soothewithscents@testersite.com
Address: 123 Tester Road, Tester City

Thank you for trusting Soothe With Scents with your privacy. We are committed to safeguarding your data and ensuring a secure and enjoyable experience on our Website.